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Home  |  FAQs

Common Questions

What makes Mirtex textiles unique?

At Mirtex, we bring forward a legacy of fine textiles that dates back to 1928. Our collections feature carefully selected handcrafted textiles from Kashmir and across India, including Pashmina shawls, scarves, and luxury fabrics. Each piece reflects generations of craftsmanship, premium materials, and the timeless artistry of traditional weaving techniques.

Are your Pashmina shawls authentic?

Yes, our Pashmina shawls are made using genuine Pashmina sourced from the Himalayan region and crafted by skilled artisans. We work closely with experienced weavers to ensure that every piece maintains the softness, warmth, and quality that authentic Pashmina is known for.

Can I request a private viewing or personalized consultation?

Absolutely. We offer private viewings and personalised consultations by appointment for clients who would like a more curated experience. This allows us to present select pieces and discuss your preferences in detail, whether you are looking for a special gift, a personal collection piece or a collaboration.

Do you offer wholesale or bulk purchasing?

We do accommodate wholesale and bulk orders for qualified partners. Our team can assist with curated selections depending on the market requirements, quantities, and timelines. If you are a retailer or business interested in working with us, we invite you to contact us for further details.

Do you offer custom or bespoke pieces?

Yes, we occasionally accommodate bespoke requests depending on the textile and design requirements. Our team can guide you through available options in fabrics, patterns, and craftsmanship to create a piece that reflects your personal style while preserving the authenticity of traditional techniques.

How should I care for delicate textiles such as Pashmina or silk?

To maintain the beauty and longevity of delicate textiles, we recommend gentle care. Most fine shawls and fabrics should be dry cleaned by professionals experienced in handling luxury textiles. Proper storage in breathable fabric covers and avoiding direct moisture will help preserve their quality over time.

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